Apply cutting-edge behaviour change techniques, using nudge theory to drive changes in the choices that residents and customers take. Find out how behavioural insights can reduce rent arrears, move customers online, increase the number of successful property compliance visits and much more.
As one of the largest housing providers in the UK, Optivo provides 44,000 affordable homes in London, the South East and the Midlands. Creating safe, sustainable communities for residents, Optivo helps residents make the most of their lives through jobs, training, financial and digital inclusion.
Long campaigned for changes to the Gas Safety Regulations take effect from 6th April 2018 but are your systems ready to take advantage of:
Asking the right questions will help a quality submission shine through and prevent price being the primary reason for winning that contract
In light of regulatory judgements for organisations who have found issues with gas servicing compliance, we look at how to get gas servicing right.
We were delighted to be able to announce the launch of a new solution to provide fully customised and editable letters available to many of our clients from within their housing management system. This unique solution means arrears letters can be produced via word on any printer, including follow me printing.
Homes Under The Hammer and builder who installed his own boiler:
You might have seen the news that Gas Safe Register have said they will be investigating after a builder and homeowner featured on Homes Under The Hammer revealed on camera that he had installed his own boiler and got a plumber in to commission and issue a certificate for the installation.*