On the 21st November our first Customer & Building Safety Seminar will take place at The House of St Barnabas in London. Bringing together industry experts, the event will be an opportunity to discuss how the housing sector is tackling compliance and why it is no longer enough.
Origin provides 6500 affordable houses in London and Hertfordshire and works with residents and partners to make sure services, homes and people and communities are the best they can possibly be.
Internet speeds and connectivity are becoming increasingly important for the smooth running of housing and IT systems. We have partnered with Mintivo to offer a great solution.
Manifest are actively working on the development of a broad, more consistent and enhanced level of application management service for customers, building on the typical model of more ad-hoc services currently offered.
Tenant portals or similar online services are a growing trend in the housing sector. And they have certainly come a long way since they first appeared on the market in 2000.
Leading housing provider Orbit owns some 42,000 properties across the Midlands, East and South-East of England. Orbit’s core objective is to hold customers at the heart of everything they do, and it is dedicated to leading the sector in customer safety.
Golding Homes are the fourth customer to use the Tenancy Case Management solution and our CRM service request workflow!
As well as the standard templates, which are Mutual Exchange, Safeguarding and Tenancy Breach, Manifest are working on a Flexible tenancy and Succession template.
What’s the problem?
It is surprising the number of organisations that don’t have a current IT Strategy; it’s often all too easy to give priority to other corporate projects and think that the IT Strategy, which will take a concerted effort to produce, will have to wait until tomorrow. The trouble is that something else always comes along tomorrow and it never gets started or if it does insufficient resources are focussed on it and it takes several months to produce anything coherent.
CityWest homes have opted to go with Manifest’s Tenancy Case Management solution (TCMS). We are looking forward to working with CityWest to implement this for them!
Read about how Tower Hamlets Community Housing (THCH) consulted Manifest to help ensure it had a coherent project to become GDPR compliant.