“What I really like about working with Peter and the team is that they work with you as a true partner.
They challenged us when it was needed and worked with us in a truly collaborative way to help us address the challenges we faced.”
— Ricky Lang, Head of Safe Homes, Dacorum Borough Council
Dacorum Borough Council engaged Manifest Consulting to provide expert, independent support in reviewing and improving its property compliance and building safety functions. This partnership began following the Council’s self-referral to the Regulator of Social Housing concerning statutory compliance.
Initially, Director of Housing Consultancy Peter Salisbury acted as a “critical friend”, offering advice, insights, and ongoing guidance. The goal was to collaborate with the in-house team, helping them to solve problems together and develop action plans that met their needs.
The success of this approach led to a more comprehensive working relationship, with Manifest continuing to support the compliance team over the long term on a retained basis. This ultimately helped the Council achieve 100% compliance across the six compliance areas – Gas, Fire, Lifts, Water, and Electrical Safety as well as Asbestos Management at the start of 2025.
Results
The impact of Manifest’s support is visible at every level of the Council’s compliance function, helping them to deliver and sustain excellence across all six major statutory areas.
“Manifest’s data-driven approach was a crucial part of our success. Our ongoing partnership, along with their focus on best practice and continuous improvement, led to lasting change in our systems and processes.
So when we were inspected under the new social housing regulatory regime, our compliance function was commended for its effectiveness thanks to all the work we had done together.”
— Ricky Lang, Head of Safe Homes, Dacorum Borough Council
To understand how to strengthen your approach to property compliance and building safety, book a free 30-minute session with Peter Salisbury, Director of Housing at Manifest, who will walk you through some of the steps you need to take to drive lasting change.