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Arrears and Income Management

Home/Services/Arrears and Income Management
A high performing arrears and income management service is vital to any affordable housing provider.

Getting your rent and service charge systems working effectively alongside good procedure and managed teams can bring arrears down by several percentage points.

Our clients consistently enjoy sub-5% arrears rates. Manifest can:

  • Review processes and systems
  • Introduce practical measures to minimise rent arrears
  • Identify opportunities to support residents to manage priority debts
  • Implement and manage IT systems.
  • Interim management services
What our clients say:

GreenSquare Group appointed Manifest to undertake a review of its arrears and income management service.

“We had a unique requirement to review our processes and make us more efficient, gaining more value from our housing management system. Manifest’s technical expertise is invaluable.”

Read case study

Jenny Spoor – Group Head of NeighbourhoodsGreenSquare Group
Read More Client Case Studies