Peter Salisbury, CIHM AGSM
Pete heads up our housing consultancy service and has nearly 20 years experience in the sector. Developing the business, his specialisms are:
- Delivery of gas safety
- Service recovery and redesign
- Property compliance
- Repairs and maintenance.
Charlie Willenbrock, MBCS
As well as being an IT specialist, Charlie has particular experience and knowledge of the management of repairs & maintenance and rent arrears services in housing organisations.
He works on service review and redesign projects and well as the application of technology improvements.
Gareth oversees client relationships and new business for the company with a background in business analysis, project management and training.
He is also highly experienced in delivering service improvement initiatives and deploying IT in operational services.
John has a wealth of experience in running very successful operational income and arrears management services.
He now works with organisations to review what they do and find ways of improving their services.
Dominic helps organisations develop communications strategies, specialising in behaviour change techniques and nudge-style principles.
He also has extensive experience managing change communications.
Ellen is a highly skilled IT consultant with a 30-year background in housing and local government.
As an experienced Orchard Housing BPM developer, Ellen supports clients with implementing Orchard Housing, Rent & Arrears, Repairs, Voids & Lettings, RAD and other modules.
Sheryl is an accredited Orchard BPM developer and highly experienced in managing and implementing housing management systems. Her knowledge of social housing business processes and IT systems has been described as exceptional.
With a career spanning 20 years, she has an in-depth understanding of the issues and challenges facing housing teams.